Patient Safety professionals advise “stopping the line” when encountering an imminent safety risk. Join John and Lee Ann as Rey Gonzalez, an expert in nuclear power and human performance, continues the discussion on “why stopping the line may not work”. In part two of this conversation, Rey dives deep into “normalized deviance” or “drift” in workplaces and leadership initiatives needed to avoid this potentially harmful practice.
Patient Safety professionals advise “stopping the line” when encountering an imminent safety risk. Work stops until the risk is identified, analyzed, and mitigated to avoid harm. However, an organization’s culture dictates if team members feel psychologically safe to stop work abruptly. Join us on this two-episode series, where Rey Gonzalez, an expert in Nuclear power and human performance, shares why stopping the line may not work and how to transform organizational culture, so it will.
Do you understand, and can you use all health information that your healthcare provider gives you or finds on the internet? As many as 88% of Americans might say they do to avoid embarrassment. In this episode, Dr. Teresa Wagner, a SaferCare Texas Clinical Executive and health literacy expert, explains how crafting all healthcare information in terms suitable for laypeople may prevent patient harm and reduce healthcare costs.
Are Pharmacists reliable conduits between providers and insurance companies? What if a medication requires prior authorization? Learn how manufacturer coupons can offset medication costs. In this episode, recorded on National Pharmacists Day, Dr. Megan Wesling, Board certified in pharmacotherapy and ambulatory care, describes harm resulting from patients’ inability to access medications and how Pharmacists are bridging the gaps.
The pandemic has stressed our healthcare workers past its limits. Hospitals were busting at the seams. There was no family support. They feared contracting Covid-19 themselves or transmitting it to vulnerable family members. They faced daily staffing shortages, yet these heroes answered the call to serve the patients most severely impacted! Many now suffer burnout. What is burnout? How do we recognize it in our colleagues and ourselves? How can our healthcare workers be resilient to avoid patient harm? In this episode, Dr. David Farmer, emotional intelligence and psychological safety expert, examines healthcare worker well-being, causes of burnout, and mitigation strategies.