One positive result from the Patient Safety and Quality Act of 2005 was Patient Safety Organizations(PSO). Many healthcare professionals and laypeople hear the term “PSO” and believe they understand the purpose. PSOs align with the #SaferCare Texas mission-to challenge traditional thinking to eliminate preventable harm. Listen as our next guest, Karen Kendrick MSN, RN and the VP of Clinical Initiatives and Quality for the Texas Hospital Association, describes PSOs and how they improve patient safety and quality.